-
Customer support
Car Rental: +40 790 383 338
Motorhome rentals: +40 729 019 521
-
Car Rental
Short-Term Car Rental: +40 790 383 338
Long-Term Car Rental: +40 731 034 668
-
Motorhomes
Motorhome rentals: +40 729 019 521
Motorhome sales: +40 729 019 521
AXIS Chitila
Axis Pipera
AXIS Otopeni
AXIS Bucharest SOUTH
AXIS Radisson Blu
Contact the AXIS team
Whether you need a personalized offer, information about our fleet, or assistance with a reservation, the Axis team is at your service. Fill out the form below or choose the channel that suits you best, and we will respond quickly and promptly.
Frequently asked questions (FAQs)
Yes, the minimum age for renting a car from our fleet is 21, with a minimum of 2 years' driving experience for regular cars, and for 'Experience' cars the minimum age is 25.
We accept payments by credit card (Visa, Mastercard). Payment is made upon pickup of the car. For online reservations, advance payment is also possible.
To rent a vehicle, a deposit must be blocked on your credit card. The amount varies depending on the type of car and the rental period. The deposit will be automatically released when the car is returned in the same condition as when it was picked up.
If a fault occurs due to user error, liability is limited to the amount of the warranty, according to the chosen insurance package, as long as the terms of the contract and legislation are complied with. If the repair costs less than the blocked guarantee, only that amount will be retained, and the rest will be returned. Axis releases the guarantee within a maximum of two working days after return, and the bank unblocks the money within 30 days.
In the event of a technical malfunction that did not result from misuse of the machine, repairs will be carried out under the manufacturer's warranty.
In the event of an accident caused by another road user, repairs will be carried out under the insurance policy of the person who caused the accident.
The mileage limit depends on the type of insurance chosen. The rental includes, with basic insurance, 300 km/day, not exceeding 2,000 km/rental, intermediate insurance 500 km/day not exceeding 3,500 km/rental, or, for maximum insurance, unlimited mileage within Romania. If you need more kilometers, you can purchase an additional package of 500 extra km. Costs vary depending on the model chosen.
-
Legal Information
The axisrent.ro platform is operated by AXIS CLASSIC AUTO SRL, a company based in Romania, registered with the Trade Register under no. J23/1212/2009, with VAT number RO23851049. AXIS is part of the AUTOKLASS and ROMSTAL group.
-
Contact Information
General email: asistenta@axisrent.ro
Roadside assistance (24/7): +40 790 383 338
Motorhome rentals: +40 729 019 521
Monday – Friday: 9:00 a.m. – 6:00 p.m.
Saturday: 9:00 a.m. – 2:00 p.m. (Chitila)
-
Headquarters
AXIS's headquarters are located in Bucharest, Chitila, at 103 Rudeni Street, Ilfov County, where we offer consulting and comprehensive car rental services. We are also present in other areas of the capital: AXIS Sud, AXIS Otopeni, and AXIS Pipera, in order to be as close as possible to our customers.