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Terms and Conditions

XIS – MOBILITY & HOLIDAY offers its customers premium vehicles and guarantees high-quality rental services. We want each of our customers to feel our attention to detail, to enjoy stress-free rental services, and to experience the comfort, elegance, and safety of the vehicles in our fleet. Our mission is easy to achieve if each of us understands and respects the rights and obligations we assume by signing a Rental Agreement.

All the rental conditions in the Agreement are presented below, and we kindly ask you to read them carefully before confirming your reservation for the desired vehicle.

1. GENERAL RENTAL INFORMATION
The rental of a vehicle owned by Axis Classic Auto is based on the Rental Agreement, which also includes the Rental Terms and Conditions Annex.

The rental can be made for a minimum period of 1 day (24 hours).

The documents you must present when picking up the car are:

  • identity card or passport
  • valid driver's license, held for at least 12 months



If there is an additional driver, they must present an identity card/passport and driver's license, they will be mentioned in the Rental Agreement and must be present at the time of picking up the car.

Copies of driver's licenses, proof of registration, or expired driver's licenses are not accepted.

Axis Classic Auto will retain and attach to the contract a copy of your documents (ID and driver's license) and those of additional drivers (if any), based on its legal obligation to verify the right to drive and to provide this information to state authorities in the event of traffic incidents.

If the driver's license of the renter or additional driver is not written in Latin characters, an international driver's license is required.

Both renters and additional drivers must be at least 21 years of age and have held a driver's license for at least 12 months.

2. PAYMENT METHODS
AXIS CLASSIC AUTO SRL accepts payment by credit/debit cards: Visa, Visa Electron, Mastercard/Eurocard, Maestro.

The renter must have a valid credit card, and the credit card presented at the time of rental must have sufficient funds to cover the rental cost and the performance bond. Credit card details will be taken at the time of rental to retain the bond.
3. SECURITY DEPOSIT
The security deposit represents the customer's responsibility for the car, under the conditions established by law. At the beginning of the rental period, the customer is asked for a security deposit, which is retained from the credit card. The security deposit is refunded after checking the bodywork and technical condition of the car. For damage to the vehicle caused by the customer, an additional driver, or an unknown person, the deposit will be retained in part or in full, depending on the amount of damage and the communication between the customer and the company representative.

The amount will be refunded to the same card used for the transaction within a maximum of 30 working days from the end of the contract period.

4. INSURANCE
These services apply only during the contract period. By purchasing protection services, you reduce the amount of financial liability in the event of damage or theft of the vehicle. If you do not purchase these additional protection services, you are liable for any damage attributable to you within the limits of your liability.

5. By accepting the reservation and signing the Rental Agreement, AXIS CLASSIC AUTO assumes the following obligations:

  1. to transfer to the Lessee the right to use the vehicle during the contract period by: handing over the vehicle, keys, and documents necessary for legal circulation and signing the handover report, subject to receipt of the rental price;
  2. replace the vehicle (subject to availability) in the event of a breakdown that cannot be repaired on the spot, if the damage is not the fault of the Lessee. If the damage is the fault of the Lessee, a new deposit will be required for the delivery of a new car. If the Owner is unable to replace the Vehicle, the Lessee shall be refunded the portion of the rental cost calculated in proportion to the period during which the vehicle could not be used, without any other obligations on the part of the Owner;
  3. to refund the performance bond at the end of the contract period, in full or reduced by the value of the additional fees/costs/services provided for in this document, within a maximum of 30 days from the date of signing the vehicle handover report.
  4. By signing the Lease Agreement, the Tenant assumes the following obligations:
  5. to pay in advance the rent for the entire contractual period;
  6. to provide a performance bond, which shall be retained by the Owner, without any formalities, for the total or partial settlement of any debt owed by the Tenant;
  7. to travel a maximum of 300 km per day or a maximum of 2000 km during the entire contract period with the rented vehicle; To pay €0.7/km for additional kilometers
  8. pay an additional fee of €20 if they request delivery of the Vehicle outside of business hours.
  9. to ensure the integrity and security of the Vehicle and to be responsible for all risks relating to the Vehicle during the rental period;
  10. to bear all expenses related to the use of the vehicle (fuel costs, highway tolls, bridge tolls, parking fees, etc.);
  11. to comply with traffic rules, legal regulations, the provisions of the rental agreement, and, where applicable, all conditions imposed by the Insurer; be liable for any acts or deeds related to the rented Vehicle, including the commission of crimes, offenses, damages caused by these acts, the equivalent value of fines, damages caused to the vehicle or third parties, costs related to the transport and/or immobilization of the vehicle, any third-party claims related to events in which the vehicle was involved during the term of the contract, etc.
  12. to behave responsibly and non-confrontationally in traffic, understanding that using the vehicle represents the image of the Owner and the Lessee;
  13. not to sublease the vehicle to third parties and not to allow third parties to drive the rented vehicle, except for the additional drivers mentioned in the Contract and for whom the Lessee assumes full responsibility;
  14. not to leave Romanian territory with the Vehicle without the express prior written consent of the Owner;
  15. not to leave the vehicle with the keys in the ignition, with the doors/windows/trunk open, and not to leave original documents inside the vehicle;
  16. not to drive under the influence of alcohol, drugs, narcotics, barbiturates, or any other substance that may affect their concentration or driving ability;
  17. return the vehicle with the same amount of fuel as it had at the beginning of the rental period (according to the handover report). Otherwise, the Lessee agrees to pay the cost of the missing fuel. No credit will be given for fuel in excess of the initial amount provided by the Owner;
  18. to notify the Owner within 24 hours of any damage (theft, accident, damage, disappearance, etc.) concerning the Vehicle and to take all measures required by law for such cases, as well as to limit the effects; In this case, the Lessee shall submit all documents necessary for repairs (documents requested by the Police or Insurer) within a maximum of 3 days.
  19. To bear the full cost of the damage caused, but no less than €200 excluding VAT for each of the following situations noted by the Owner upon return of the Vehicle:
  20. for loss or damage to the Vehicle's documents/keys;
  21. for smoking or allowing smoking inside the vehicle;
  22. if the cleanliness of the vehicle upon return is not the same as when it was picked up;
  23. if they transported animals/birds without using special transport cages.
  24. to return the Vehicle to the address specified in the Contract, at the time specified in the Contract or with a maximum delay of 2 hours agreed in advance with the Owner, under penalty of paying damages representing the equivalent of the rental fee for one day, plus an additional fee of €300 if the delay was not agreed in advance with the Owner.
  25. to keep the vehicle in perfect working order; If, upon return of the Vehicle, the Owner finds any non-conformities, these will be noted in the Handover Report, and the Lessee shall pay (or, as the case may be, shall be deducted from the performance bond, as deemed appropriate by the Owner) the cost of the repairs/actions necessary to bring the Vehicle into compliance.

6. ABUSIVE/NON-COMPLIANT USE

Upon signing the contract, the Lessee undertakes to use the vehicle for its intended purpose (transporting passengers on a rental basis without a driver), not to use the vehicle for taxi services, alternative transport – ridesharing, driving schools, off-road driving, on forest roads, pushing or towing activities, races, training, competitions, for the purpose of transporting dangerous substances or illegal activities, not to force or abuse/improperly exploit the vehicle; The lessee has been informed that unauthorized modifications, improper use, or forcing the parameters in order to exceed performance will lead to unjustified depreciation or malfunctions of the car, for which the lessee will be liable to the owner. In any situation where the Owner finds non-conformities or issues resulting from improper/abusive use upon return of the vehicle, the Owner will consider that the vehicle has been intentionally depreciated and will retain the entire performance bond retained upon signing the contract as damages, and if the value of the damages is higher, the Lessee shall assume payment thereof at the Owner's request. If the rented car is seized or destroyed/damaged by the authorities or the Customer as a result of its use to obtain undue benefits from the transport of prohibited objects or substances or the like, the Lessee shall pay the Owner the full value of the vehicle plus the daily rental fee until the price of the vehicle is paid.

7. INFORMING THE TENANT

The lessee is informed that the vehicle is equipped with a geolocation system and of the consequences of not agreeing to this, namely the lessor's refusal to conclude the contract. Also, upon taking delivery of the vehicle, the Lessee will be instructed on how to use the vehicle, informed about the type of fuel required, and the status of additional insurance (whether or not it is included).

8. TERMINATION OF THE CONTRACT

The contract shall terminate automatically, without further formalities and without the need for intervention by an arbitration tribunal or court (penalty clause), with the Tenant being obliged to return the vehicle to the Owner in the following cases:

upon reaching the end of the lease term;

by written agreement of both parties;

by unilateral termination by the Owner, with prior notice of at least 24 hours before the date on which the contract is to be terminated.

by unilateral termination by the Owner, if the Tenant fails to comply with any of its obligations under the Agreement and does not comply within 1 day of being notified to that effect by the Owner.

Termination of the Agreement shall have no effect on obligations already due between the parties. The tenant is automatically in default with regard to any obligation assumed under the Agreement.

Contract extension: The tenant must notify the owner of their intention to extend the Contract at least 24 hours before the Contract expires. The rental period is extended by signing a new contract, and the agreed rate is paid before the start of the extension period or within a maximum of 24 hours from its start.

Any disputes arising from or in connection with the Contract, including those relating to its interpretation, performance, or termination, shall be settled at the Owner's headquarters.

9. PROTECTION OF PERSONAL DATA AND DATA RELATING TO THE GEOLOCATION OF THE VEHICLE

In order to provide the requested vehicle model for rental, the Owner must process the following types of personal data: first name, last name, contact details, data from the identity card and driving license belonging to the driver(s), vehicle model – for the purpose of rental, respectively based on its legal obligation to verify the right to drive and to provide this information to the state authorities in the event of traffic incidents (Art. 6 para. (1) letter b), respectively Art. 6 para. (1) letter c) of Regulation (EU) No. 679/2016.

Furthermore, the Owner processes data regarding the geolocation of the vehicle during the rental period, based on its legitimate interest in ensuring that the vehicle is driven safely and that its integrity is not endangered (Article 6(1)(f) of Regulation (EU) No. 679/2016). If the Lessee does not want their data to be processed in this way, the Owner cannot provide the requested vehicle.

Personal data is collected and processed for a period of 1 year in order to respond to any subsequent requests arising from the use of the vehicle (e.g., police, prosecutors, insurers, etc.). However, in the event of damage to the vehicle or its involvement in an incident during the rental period, the data will be stored for the period necessary to resolve any disputes, damage claims, etc., plus a period of 5 years after their conclusion. To the extent that EU or domestic law provides for a different storage period, the legal provisions shall take precedence. Vehicle geolocation data is stored for a maximum period of 6 months and is accessed if the integrity of the asset is compromised (theft, exceeding the contractual term, leaving Romanian territory, disconnecting the location system, suspicion of improper/abusive use) or for failure to comply with contractual obligations.

The Owner shall not sell, transfer, disclose, or allow access to the Tenant's personal data to third parties unrelated to its business. For any purposes other than those related to the performance of the Contract, the Owner may request the Tenant to complete/sign a Consent Form for data processing.

The tenant has the right to request access to the rectification of data or restriction of their processing and may do so at any time by sending a request to dataprotection@autoklass.ro. They also have the right to lodge a complaint at any time regarding the way in which their personal data is processed by the Owner, at the above address, with the National Supervisory Authority for Personal Data Processing or with the court.

10. FINAL PROVISIONS

IN THE EVENT OF NON-PERFORMANCE OF CONTRACTUAL OBLIGATIONS BY THE TENANT, the latter authorizes the Owner, by virtue of this clause, TO USE, without any further formalities, ITS OWN MEANS TO TAKE POSSESSION OF THE VEHICLE and declares that it waives any claim that may arise from this action. Any obstruction on the part of the Lessee entitles the Owner to claim damages in court. If the Owner takes possession of the Vehicle in this manner, the Tenant declares that the Owner is exempt from any liability regarding any claims for the existence of personal property belonging to the Tenant in the Vehicle. The Lessee also agrees, by virtue of this clause, that the Lessor may enter the Lessee's property or any space used by the Lessee to take possession of the Vehicle within the meaning of this article. The Lessee acknowledges that failure to return the vehicle at the Owner's request under the terms of this contract constitutes the offense of breach of trust and that a criminal complaint may be filed against him/her under Article 213 of the Criminal Code.